LEGAL & PRIVACY

Privacy Policy

This Privacy Policy explains what information we collect when you use Yallah Dubai, how we use it, and your choices. Please read it carefully.

We are a travel logistics guide. Bookings and payments are handled by our partners, who have their own privacy policies.

Last updated: 12 December 2025

1. Who we are

Yallah Dubai (“we”, “us”, or “our”) is an independent travel logistics guide focused on helping travellers plan luggage storage, airport transfers, tours, tickets, and connectivity in and around Dubai.

We do not operate airlines, hotels, taxis, luggage storage locations, tours, or eSIM services ourselves. Instead, we show information and links to trusted third-party partners who provide these services.

In plain language: we help you discover and compare options, but your booking and payment are handled directly by our partners, not by Yallah Dubai.

2. What this policy covers

This Privacy Policy explains how we collect, use, and protect information about you when you visit and use the Yallah Dubai website.

This policy applies only to yallahdubai.com and any related pages we control. It does not apply to third-party websites, apps, or services that we link to, including our partners’ booking platforms.

When you click through to a partner such as Radical Storage, GetYourGuide, a transfer company, or an eSIM provider, their own privacy policy will apply to any information you provide to them.

3. Information we collect

Information you provide to us:

Contact details you provide if you fill in a contact form (such as your name, email address, and message).
Details you share when you subscribe to our newsletter or updates (such as your email address and communication preferences).
Any information you choose to send us when you communicate by email or other channels.

Information we collect automatically:

Basic device and browser information (such as IP address, browser type, operating system, and language settings).
Usage data about how you interact with our site (such as pages viewed, links clicked, referring URL, and time spent on pages).
Approximate location based on your IP address (for example, country or city).

Information from service providers:

Limited information from email or analytics tools (for example, whether you opened a newsletter or clicked a link), so we can understand what is useful and improve our content.

In plain language: we collect limited analytics and contact data to run and improve Yallah Dubai. We do not collect payment card details or passport numbers on this website. You enter those directly with our partners, not with us.

4. How we use your information

We use the information we collect for the following purposes:

To operate, maintain, and improve the Yallah Dubai website and its content.
To respond to your enquiries when you contact us.
To send you updates or newsletters if you have asked us to, and to manage your subscription preferences.
To understand how visitors use our site so we can improve layout, performance, and the usefulness of our guides.
To help prevent misuse of our website and keep it secure.
To comply with legal obligations that apply to us, where relevant.

We may share limited information with trusted service providers who help us run our website and communications (for example, email delivery services or analytics providers). These providers are not allowed to use your information for their own purposes.

We do not sell your personal information to third parties.

5. Cookies & tracking technologies

We use cookies and similar technologies to make our website work properly, to understand how it is used, and to support our affiliate partnerships.

Information we collect automatically:

Types of cookies we may use include:

Essential cookies that are necessary for basic site functionality (for example, to remember certain settings or keep the site secure).

Performance and analytics cookies that help us understand how visitors interact with our pages so we can improve them.

Affiliate tracking cookies that help our partners recognise that you came from Yallah Dubai when you make a booking.

You can usually control cookies through your browser settings and other tools. However, disabling certain cookies may affect how our website functions.

In some regions, we may show a cookie banner or consent tool that allows you to choose which non-essential cookies you accept.

6. Analytics & third-party tools

We use analytics tools (such as Google Analytics or similar services) to help us understand how people find and use Yallah Dubai.

These tools collect information such as the pages you visit, how long you stay, the device and browser you use, and the site you came from. This information is typically aggregated and does not directly identify you.

Analytics providers process this information on our behalf and have their own privacy policies explaining how they handle data. Where possible, we use settings that reduce the identifiability of this data (for example, IP anonymisation features where supported).

7. Affiliate links & partner websites

Some links on Yallah Dubai are affiliate links. If you click on one of these links and later make a booking or purchase, we may receive a small commission from the partner at no extra cost to you.

When you click through to a partner’s website, that partner (or its affiliate network) may use cookies or other tracking technologies to understand that you came from Yallah Dubai and to attribute bookings correctly.

We are not responsible for the privacy practices of our partners or other third-party websites. We recommend that you read their privacy policies and terms before sharing any personal information with them.

In plain language: clicking some links lets our partners know you found them via Yallah Dubai, but your booking details and payment information are handled on their systems, not on ours.

8. How we store & protect your data

We use reasonable technical and organisational measures to protect the personal information we control from unauthorised access, loss, misuse, or alteration.

Access to personal data (such as contact form submissions or email lists) is limited to team members and service providers who need it in order to perform their duties and who are bound by appropriate confidentiality obligations.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information.

9. Data retention

We keep personal information only for as long as we need it for the purposes described in this Privacy Policy, unless we are required to keep it for a longer period by law.

For example, we may keep contact form messages and email correspondence for a reasonable period to handle your request, maintain records, and improve our services.

If you subscribe to our newsletter, we will keep your email address until you unsubscribe or we decide to close the mailing list.

10. Your rights & choices

Depending on where you live, you may have certain rights in relation to your personal information. These may include:

The right to access the personal information we hold about you.
The right to ask us to correct inaccurate or incomplete information.
The right to ask us to delete some or all of your personal information (subject to legal obligations).
The right to object to or restrict certain types of processing, including direct marketing.
The right to withdraw your consent where we rely on consent (for example, for email marketing).

You can also opt out of marketing emails at any time by clicking the unsubscribe link in our messages.

To exercise your rights, please contact us using the details in the “Contact” section below. We may need to verify your identity before we can respond to your request.

11. International data transfers

Yallah Dubai and some of our service providers may be based in, or process your information in, countries other than the one you are located in.

These countries may have different data protection laws to your country. Where required, we take steps to work with service providers who offer appropriate safeguards for your personal information.

By using our website, you understand that your information may be transferred to and processed in countries outside your country of residence.

12. Children’s privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take steps to delete that information where appropriate.

13. Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices, our partners, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this page. The revised policy will apply from the date it is posted.

We encourage you to review this page periodically to stay informed about how we handle your information.

14. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: support@yallahdubai.com
Mailing address: Yallah Dubai, [Address line], [City], [Country]

For questions about a booking, cancellation, or refund, please contact the partner you booked with using the details in your confirmation email.