LEGAL & TRANSPARENCY
Terms of Service
These Terms of Service explain the rules for using Yallah Dubai. Please read this carefully before using our website.
We explain what we do, how we earn, and where our responsibility stops when you book with our partners.
Last updated: 12 December 2025
Table of Contents
1. Who we are
Yallah Dubai (“we”, “us”, or “our”) is an independent travel logistics guide focused on Dubai. Our website helps travellers understand their options for luggage storage, airport transfers, tours, tickets, and eSIMs.
We do not operate airlines, hotels, taxis, luggage storage locations, tours, or eSIM services ourselves. Instead, we show information and links to trusted third-party partners who provide these services.
In plain language: Yallah Dubai is a guide. We help you compare options, but we are not the company that runs your transfer, tour, or luggage storage.
2. What Yallah Dubai does
Yallah Dubai provides information, recommendations, and comparison tools for services such as luggage storage, airport transfers, tours and activities, and eSIMs in and around Dubai.
When you click a button like “Check availability” or “Book now”, you are usually redirected to a third-party partner’s website (for example, Radical Storage, GetYourGuide, or other transfer and eSIM providers).
Those partners are responsible for handling your booking, payment, customer support, and the actual delivery of the service.
We do:
- Help you discover luggage storage, transfers, tours, and eSIM options.
- Highlight trusted partners in popular neighbourhoods and near key landmarks.
- Provide clear links so you can book directly with our partners.
We don’t:
- Take your payment for these services.
- Manage your booking, driver, or guide.
- Operate any luggage storage locations, vehicles, or tours ourselves.
3. Affiliate links & commissions
Some links on Yallah Dubai are affiliate links. This means that if you click on a link and make a booking or purchase, we may receive a small commission from the partner at no extra cost to you.
Affiliate commissions help us keep the website running, maintain our guides, and continue improving our recommendations.
We aim to recommend partners that we believe are reliable and useful for travellers, but we cannot guarantee their prices, availability, or service quality.
We only get paid when you choose to book with a partner. The price you pay is the same whether you use our link or go to the partner directly.
4. Your responsibilities
You are responsible for making sure that any services you book through our partners are suitable for your needs, travel plans, and personal circumstances.
Before you confirm a booking, you should carefully review all details on the partner’s website, including the description, inclusions and exclusions, meeting point, duration, age limits, accessibility, and any other relevant information.
You are also responsible for ensuring that you meet any legal or practical requirements for your trip, such as passports, visas, travel insurance, health requirements, and local regulations.
By using our website, you agree to:
- Read the full details and conditions of any service on the partner’s website before booking.
- Check the cancellation and refund policy on the partner’s website.
- Provide accurate and complete information when you make a booking with a partner.
- Contact the partner directly if you need to change or cancel a booking.
5. No liability for partner services
Yallah Dubai does not provide, own, or control the services offered by our partners. When you book a luggage storage service, transfer, tour, or eSIM through a partner link, your contract is with that partner, not with Yallah Dubai.
We are not responsible for the actions, errors, or omissions of any partner or service provider, including (but not limited to) Radical Storage, GetYourGuide, transfer companies, hotels, tour operators, or eSIM providers.
This includes, for example, any issues related to service quality, availability, cancellations, delays, over-bookings, safety incidents, loss of luggage, theft, or any other problems you may experience while using a third-party service.
Any claims, refunds, complaints, or disputes relating to a service must be handled directly with the partner who provided that service.
6. Limitation of liability
To the maximum extent permitted by law, Yallah Dubai and its owners, directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website.
This includes, without limitation, any loss of profits, loss of revenue, loss of data, or other intangible losses resulting from your use of our website or from services booked with third-party partners.
Where our liability cannot be excluded by law, it will be limited to the minimum amount permitted by law.
7. Changes to these terms
We may update these Terms of Service from time to time to reflect changes in our business, our partners, or applicable laws.
When we make changes, we will update the “Last updated” date at the top of this page. The revised terms will apply from the date they are posted on this page.
By continuing to use Yallah Dubai after the terms are updated, you agree to be bound by the updated version.
8. Contact
If you have any questions about these Terms of Service, you can contact us using the details below:
Email: support@yallahdubai.com
Mailing address: Yallah Dubai, [Address line], [City], [Country]
Mailing address: Yallah Dubai, [Address line], [City], [Country]
Please do not send booking change or refund requests to this email. For all booking-related issues, use the contact details provided in your confirmation email from our partners.